Monday, April 10, 2017

5 Choices You Will Regret Forever

Our days are filled with a constant stream of decisions. Most are mundane, but some are so important that they can haunt you for the rest of your life.

A recent study from Columbia University found that we’re bogged down by more than 70 decisions a day. The sheer number of decisions we have to make each day leads to a phenomenon called decision fatigue, whereby your brain actually tires like a muscle.

A new study from the University of Texas shows that even when our brains aren’t tired, they can make it very difficult for us to make good decisions. When making a decision, instead of referencing the knowledge we’ve accumulated, our brains focus on specific, detailed memories.

For example, if you’re buying a new car and trying to decide if you should go for the leather seats, even though you know you can’t afford it, your brain might focus on memories of the wonderful smell and feel of the leather seats in your brother’s sports car, when it should be focused on the misery you’re going to experience when making your monthly car payments. Since you don’t have memories of this yet, it’s a hard thing for your brain to contemplate.

"I am not a product of my circumstances. I am a product of my decisions." –Stephen Covey
Some decisions are minor, such as what to eat, which route to drive to work, or in what order to tackle tasks; others are more difficult, such as choosing between two job offers, whether to move to a new city for someone you love, or whether to cut a toxic person out of your life. Regardless of the magnitude of the decision, our brains make it hard for us to keep the perspective we need to make good choices.

Bronnie Ware spent her career as a palliative care nurse, working exclusively with people who were 3 to 12 months from death. She made a habit of asking them about their greatest regrets, and she heard the same five regrets time and time again. By studying these regrets, you can make certain that you make good choices and don’t fall victim to them yourself.

They wish they hadn’t made decisions based on what other people think. When you make your decisions based on other people’s opinions, two things tend to happen:

You make a poor career choice: There are too many people out there who studied for a degree they regret or even spent their lives pursuing a career they regret. Whether you’re seeking parental approval or pursuing pay and prestige over passion, making a poor career choice is a decision that will live with you forever.
You fail to uphold your morals: When you get too caught up in what your boss thinks of you, how much money you think your spouse needs to be happy, or how bad you will look if you fail, you are at high risk of violating your own morals. Your intense desire to make yourself look good compromises your ability to stay true to yourself and, ultimately, to feel good.
The best way to avoid falling prey to the opinions of others is to realize that other people’s opinions are just that—opinions. Regardless of how great or terrible they think you are, that’s only their opinion. Your true self-worth comes from within.

They wish they hadn’t worked so hard. Working hard is a great way to impact the world, to learn, to grow, to feel accomplished, and sometimes even to find happiness, but it becomes a problem when you do so at the expense of the people closest to you. Ironically, we often work hard to make money for the people we care about without realizing that they value our company more than money. The key is to find a balance between doing what you love and being with the people you love. Otherwise you’ll look back one day and wish you’d focused more on the latter.

They wish they had expressed their feelings. We’re taught as children that emotions are dangerous and that they must be bottled up and controlled. This usually works at first, but boxing up your feelings causes them to grow until they erupt. The best thing you can do is to put your feelings directly on the table. Though it’s painful to initiate, it forces you to be honest and transparent.

For example, if you feel as though you don’t make enough money at work, schedule a meeting with your boss and propose why you think you’re worth more. As a result, she will either agree with you and give you a raise or disagree and tell you what you do need to do to become more valuable. On the other hand, if you do nothing and let your feelings fester, this will hinder your performance and prevent you from reaching your goal.

They wish they had stayed in touch with their friends. When you get caught up in your weekly routine, it’s easy to lose sight of how important people are to you, especially those you have to make time for. Relationships with old friends are among the first things to fall off the table when we’re busy. This is unfortunate because spending time with friends is a major stress buster. Close friends bring you energy, fresh perspectives, and a sense of belonging, in a way that no one else can.

They wish they had let themselves be happy. When your life is about to end, all the difficulties you’ve faced suddenly become trivial compared to the good times. This is because you realize that, more often than not, suffering is a choice. Unfortunately, most people realize this far too late. Although we all inevitably experience pain, how we react to our pain is completely under our control, as is our ability to experience joy. Learning to laugh, smile, and be happy (especially when stressed) is a challenge at times, but it’s one that’s worth every ounce of effort.

Bringing It All Together

Some decisions have repercussions that can last a lifetime. Most of these decisions are made daily, and they require focus and perspective to keep them from haunting you.

Please share your thoughts in the comments section below, as I learn just as much from you as you do from me.

ABOUT THE AUTHOR:

Dr. Travis Bradberry is the award-winning co-author of the #1 bestselling book, Emotional Intelligence 2.0, and the cofounder of TalentSmart, the world's leading provider of emotional intelligence tests and training, serving more than 75% of Fortune 500 companies. His bestselling books have been translated into 25 languages and are available in more than 150 countries. Dr. Bradberry has written for, or been covered by, Newsweek, TIME, BusinessWeek, Fortune, Forbes, Fast Company, Inc., USA Today, The Wall Street Journal, The Washington Post, and The Harvard Business Review.

If you'd like to learn how to increase your emotional intelligence (EQ), consider taking the online Emotional Intelligence Appraisal® test that's included with the Emotional Intelligence 2.0 book. Your test results will pinpoint which of the book's 66 emotional intelligence strategies will increase your EQ the most.

Written by

Dr. Travis Bradberry
✓ Following
Dr. Travis Bradberry
Coauthor EMOTIONAL INTELLIGENCE 2.0 & President at TalentSmart

Tuesday, April 4, 2017

Costly Mistake That Bad Bosses Make

It’s pretty incredible how often you hear managers complaining about their best employees leaving, and they really do have something to complain about—few things are as costly and disruptive as good people walking out the door.

Managers tend to blame their turnover problems on everything under the sun, while ignoring the crux of the matter: people don’t leave jobs; they leave managers.

The sad thing is that this can easily be avoided. All that’s required is a new perspective and some extra effort on the manager’s part.

Organizations know how important it is to have motivated, engaged employees, but most fail to hold managers accountable for making it happen.

When they don’t, the bottom line suffers.

Research from the University of California found that motivated employees were 31% more productive, had 37% higher sales, and were three times more creative than demotivated employees. They were also 87% less likely to quit, according to a Corporate Leadership Council study on over 50,000 people.

Gallup research shows that a mind-boggling 70% of an employee’s motivation is influenced by his or her manager. So, let's take a look at some of the worst things that managers do that send good people packing.

They overwork people. Nothing burns good employees out quite like overworking them. It’s so tempting to work your best people hard that managers frequently fall into this trap. Overworking good employees is perplexing; it makes them feel as if they’re being punished for great performance. Overworking employees is also counterproductive. New research from Stanford shows that productivity per hour declines sharply when the workweek exceeds 50 hours, and productivity drops off so much after 55 hours that you don’t get anything out of working more.

If you must increase how much work your talented employees are doing, you’d better increase their status as well. Talented employees will take on a bigger workload, but they won’t stay if their job suffocates them in the process. Raises, promotions, and title-changes are all acceptable ways to increase workload. If you simply increase workload because people are talented, without changing a thing, they will seek another job that gives them what they deserve.

They don’t recognize contributions and reward good work. It’s easy to underestimate the power of a pat on the back, especially with top performers who are intrinsically motivated. Everyone likes kudos, none more so than those who work hard and give their all. Managers need to communicate with their people to find out what makes them feel good (for some, it’s a raise; for others, it’s public recognition) and then to reward them for a job well done. With top performers, this will happen often if you’re doing it right.

They fail to develop people’s skills. When managers are asked about their inattention to employees, they try to excuse themselves, using words such as “trust,” “autonomy,” and “empowerment.” This is complete nonsense. Good managers manage, no matter how talented the employee. They pay attention and are constantly listening and giving feedback.

Management may have a beginning, but it certainly has no end. When you have a talented employee, it’s up to you to keep finding areas in which they can improve to expand their skill set. The most talented employees want feedback—more so than the less talented ones—and it’s your job to keep it coming. If you don’t, your best people will grow bored and complacent.

They don’t care about their employees. More than half of people who leave their jobs do so because of their relationship with their boss. Smart companies make certain their managers know how to balance being professional with being human. These are the bosses who celebrate an employee’s success, empathize with those going through hard times, and challenge people, even when it hurts. Bosses who fail to really care will always have high turnover rates. It’s impossible to work for someone eight-plus hours a day when they aren’t personally involved and don’t care about anything other than your production yield.

They don’t honor their commitments. Making promises to people places you on the fine line that lies between making them very happy and watching them walk out the door. When you uphold a commitment, you grow in the eyes of your employees because you prove yourself to be trustworthy and honorable (two very important qualities in a boss). But when you disregard your commitment, you come across as slimy, uncaring, and disrespectful. After all, if the boss doesn’t honor his or her commitments, why should everyone else?

They hire and promote the wrong people. Good, hard-working employees want to work with like-minded professionals. When managers don’t do the hard work of hiring good people, it’s a major demotivator for those stuck working alongside them. Promoting the wrong people is even worse. When you work your tail off only to get passed over for a promotion that’s given to someone who glad-handed their way to the top­­­­­­­, it’s a massive insult. No wonder it makes good people leave.

They don't let people pursue their passions. Talented employees are passionate. Providing opportunities for them to pursue their passions improves their productivity and job satisfaction. But many managers want people to work within a little box. These managers fear that productivity will decline if they let people expand their focus and pursue their passions. This fear is unfounded. Studies show that people who are able to pursue their passions at work experience flow, a euphoric state of mind that is five times more productive than the norm.

They fail to engage creativity. The most talented employees seek to improve everything they touch. If you take away their ability to change and improve things because you’re only comfortable with the status quo, this makes them hate their jobs. Caging up this innate desire to create not only limits them, it limits you.

They don't challenge people intellectually. Great bosses challenge their employees to accomplish things that seem inconceivable at first. Instead of setting mundane, incremental goals, they set lofty goals that push people out of their comfort zones. Then, good managers do everything in their power to help them succeed. When talented and intelligent people find themselves doing things that are too easy or boring, they seek other jobs that will challenge their intellects.

Bringing It All Together

If you want your best people to stay, you need to think carefully about how you treat them. While good employees are as tough as nails, their talent gives them an abundance of options. You need to make them want to work for you.

What other mistakes cause great employees to leave? Please share your thoughts in the comments section below as I learn just as much from you as you do from me.

The inspiration for this article came from a piece authored by Mike Myatt.

ABOUT THE AUTHOR:

Dr. Travis Bradberry is the award-winning co-author of the #1 bestselling book, Emotional Intelligence 2.0, and the cofounder of TalentSmart, the world's leading provider of emotional intelligence tests and training, serving more than 75% of Fortune 500 companies. His bestselling books have been translated into 25 languages and are available in more than 150 countries. Dr. Bradberry has written for, or been covered by, Newsweek, TIME, BusinessWeek, Fortune, Forbes, Fast Company, Inc., USA Today, The Wall Street Journal, The Washington Post, and The Harvard Business Review.

If you'd like to learn how to increase your emotional intelligence (EQ), consider taking the online Emotional Intelligence Appraisal® test that's included with the Emotional Intelligence 2.0 book. Your test results will pinpoint which of the book's 66 emotional intelligence strategies will increase your EQ the most.

Written by

Dr. Travis Bradberry
✓ Following
Dr. Travis Bradberry
Coauthor EMOTIONAL INTELLIGENCE 2.0 & President at TalentSmart

Fundraising | Techchrunch

https://sarahsobieski.info/2017/04/04/this-new-sentiment-index-aims-to-help-founders-time-their-fundraising-techcrunch/

Monday, April 3, 2017

8 things successful people do when they don't like someone

Lindsay Dodgson Mar. 22, 2017
Successful people often shift their perspectives on things.
Unless you're a genetic anomaly, it's likely you will meet people you don't like throughout your lifetime. Whether it's your mother-in-law or one of your colleagues, you're bound to come across someone you simply don't click with.
According to Deep Patel, author of the book A Paperboy's Fable: The 11 Principles of Success, it helps to remember nobody's perfect. That includes you.
In a blog post for Entrepreneur.com, Patel highlights some tips successful people use to deal with people they don't get along with. After all, it's unlikely you'll simply be able to avoid people you don't like — in fact, Patel argues if you restrict who you can work with, you are only limiting yourself.
Instead of burying your head in the sand, try and shift your perspective in the ways successful people do. Here are some tips from Patel and other sources such as Psychology Today.
1. Accept that you can't get on with everyone.
As much as we hope to like everyone we meet, it often simply isn't the case. Patel says the first step to dealing with the people you don't click with is accepting nobody gets on with everyone, and that's okay. It doesn't mean you're a bad person, and it doesn't mean they are either (not necessarily, anyway.)
According to psychologist Dr Susan Krauss in a blog post on Psychology Today, it's likely that you and the person just aren't a good fit. Consultant and author Beverly D. Flaxington explains in another blog post on Psychology Today that our behavioural styles can get come between people. Some are dominant, whereas others are timid. Some people are optimists and others consider themselves "realists."
A research paper by Hamstra et al looked at something called "regulatory fit," which translates as: we are much more likely to put effort into the things we like doing. Chances are you don't enjoy interacting with the people you don't like, and so you don't put much effort in. Over time, this lack of effort can turn into contempt.
2. Try and put a positive spin on what they are saying.
Krauss says you could try and look at how people are acting differently. Your in-laws might not have meant to imply that you aren't smart, and your co-worker may not actually be trying to sabotage you.
Even if the person you're having difficulty with is aggravating you on purpose, getting angry about it will probably just make you look bad. So try and give them the benefit of the doubt.
3. Be aware of your own emotions.
Patel says it's important to remember your own emotions matter, but ultimately you alone have control over how you react to situations. People will only drive you crazy if you allow them to. So don't let your anger spin out of control.
If someone is rubbing you the wrong way, recognise those feelings and then let them go without engaging with the person. Sometimes just smiling and nodding will do the trick.
The key, Patel says, is in treating everyone you meet with the same level of respect. That doesn't mean you have to agree with a person you don't like or go along with what they say, but you should act civilised and be polite. In doing this, you can remain firm on your issues but not come across like you're attacking someone personally, which should give you the upper hand.
4. Don't take it personally and get some space.
Unsplash / Sander Smeekes
More often than not a disagreement is probably a misunderstanding. If not, and you really do fundamentally disagree with someone, then try and see it from their perspective.
Try not to overreact, because they may overreact in return, meaning things escalate quickly and fiercely. Try to rise above it all by focusing on facts, and try to ignore how the other person is reacting, no matter how ridiculous or irrational. Concentrate on the issue, Patel says, not the person.
If you need some space, take it. You're perfectly within your rights to establish boundaries and decide when you interact with someone. If you feel yourself getting worked up, take a time-out and get some breathing space. President of TalentSmart Dr. Travis Bradberry explains it simply in a post on LinkedIn: if they were smoking, would you sit there all afternoon inhaling the second-hand smoke? No, you'd move away and get some fresh air.
5. Express your feelings calmly and consider using a referee.
Usually, the way we communicate is more important than what we actually say. If someone is repeatedly annoying you and it's leading to bigger problems, Patel says it's probably time to say something.
However, confrontation doesn't have to be aggressive. Patel recommends you use "I" statements, such as "I feel annoyed when you do this, so could you please do this instead."
Being as specific as possible will make it more likely the person will take what you're saying on board. It will also give them a better opportunity to share their side of the story.
Krauss says it might be a good idea to use another person as a mediator in these discussions because they can bring a level of objectivity to a situation. You may not end up as friends, but you might find out a way to communicate and work together in an effective way. She says learning to work with people you find difficult is a very fulfilling experience, and it could become one more way of showing how well you overcome barriers.
6. Pick your battles.
Pixabay / Unsplash
Sometimes it might just be easier to let things go. Not everything is worth your time and attention. You have to ask yourself whether you really want to engage with the person, or your effort might be better spent just getting on with your work, or whatever else you're doing.
Patel says the best way to figure this out is weighing up whether the issue is situational. Will it go away in time, or could it get worse? If it's the latter, it might be better expending energy into sorting it out sooner or later. If it's just a matter of circumstance, you'll probably get over it fairly quickly.
7. Don't be defensive.
Pixabay / hzv_westfalen_de
If you find someone is constantly belittling you or focusing on your flaws, don't bite. The worst thing you can do is be defensive. Patel says this will only give them more power. Instead, turn the spotlight on them and start asking them probing questions, such as what in particular their problem is with what you're doing.
If they start bullying you, call them out on it. If they want you to treat them with respect, they have to earn it by being civil to you, too. Dr Berit Brogaard, a neuroscientist, explains in a blog post on Psychology Today that workplace gossip and bullying can be a method of power play, or a way of bullying others into submission.
If you want to be sneaky to get someone to agree with you, there are psychological tricks you can use. Research suggests you should speak faster when disagreeing with someone so they have less time to process what you're saying. If you think they might be agreeing with you, then slow down so they have time to take in your message.
8. Ultimately, remember you are in control of your own happiness.
If someone is really getting on your nerves, it can be difficult to see the bigger picture. However, you should never let someone else limit your happiness or success.
If you're finding their comments are really getting to you, ask yourself why that is. Are you self-conscious about something, or are you anxious about something at work? If so, focus on this instead of listening to other people's complaints.
You alone have control over your feelings, so stop comparing yourself to anyone else. Instead, remind yourself of all your achievements, and don't let someone gain power over you just because they momentarily darken your day.

Sunday, April 2, 2017

8 Small Things People Use to Judge Your Personality


PERSONALITY

8 Small Things People Use to Judge Your Personality

Travis Bradberry
Co-author of Emotional Intelligence 2.0 and President at TalentSmart

June 7, 2016

The human brain is hardwired to judge. This survival mechanism makes it very hard to meet someone without evaluating and interpreting their behavior.

While we tend to think that our judgments are based on the content of conversations and other obvious behaviors, the research says otherwise. In fact, the majority of our judgments are focused on smaller, subtler things, such as handshakes and body language. We often form complete opinions about people based solely on these behaviors.

We are so good at judging other people’s personalities based on small things that, in a University of Kansas study, subjects accurately predicted people’s personality traits, such as extroversion/introversion, emotional stability, agreeableness, conscientiousness, and openness, simply by looking at pictures of the shoes they wore.

Our unconscious behaviors have a language of their own, and their words aren’t always kind. These behaviors have likely become an integral part of who you are, and if you don’t spend much time thinking about them, now is a good time to start, because they could be sabotaging your career.

Related: 9 Skills You Should Learn That Pay Dividends Forever

1. How you treat waiters and receptionists.

How you treat support staff is so indicative of your makeup that it has become a common interview tactic. By gauging how you interact with support staff on your way in and out of the building, interviewers get a sense for how you treat people in general. Most people act the part when they’re speaking to the hiring manager or other “important” people, but some will pull a Jekyll and Hyde act the moment they walk out the door, treating others with disdain or indifference. Business lunches are another place this comes to light. No matter how nice you are to the people you have lunch with, it’s all for naught if those people witness you behaving badly toward others.

2. How often you check your phone.

There’s nothing more frustrating than someone pulling out their phone mid-conversation. Doing so conveys a lack of respect, attention, listening skills, and willpower. Unless it’s an emergency, it’s wise to keep your phone holstered. A study from Elon University confirms that pulling out your phone during a conversation lowers both the quality and quantity of face-to-face interactions.

3. Repetitive, nervous habits.

Touching your nails or face or picking at your skin typically indicates that you’re nervous, overwhelmed, and not in control. Research from the University of Michigan suggests that these nervous habits are indicative of a perfectionistic personality, and that perfectionists are more likely to engage in these habits when they’re frustrated or bored.

4. How long you take to ask questions.

Have you ever had a conversation with someone where they talked about themselves the entire time? The amount of time someone allows to pass before they take an interest in you is a strong personality indicator. People who only talk about themselves tend to be loud, self-absorbed “takers.” People who only ask questions and share little about themselves are usually quiet, humble “givers.” Those who strike a nice balance of give-and-take are reciprocators and good conversationalists.

Related: Breaking These 13 Bad Habits Will Make You Happier

5. Your handshake.

It’s common for people to associate a weak handshake with a lack of confidence and an overall lackadaisical attitude. A study at the University of Alabama showed that, although it isn’t safe to draw assumptions about someone’s competence based on their handshake, you can accurately identify personality traits. Specifically, the study found that a firm handshake equates with being less shy, less neurotic, and more extroverted.

6. Tardiness.

Showing up late leads people to think that you lack respect and tend to procrastinate, as well as being lazy or disinterested. Contrary to these perceptions, a San Diego State University study by Jeff Conte revealed that tardiness is typically seen in people who multitask, or are high in relaxed, Type B personality traits. Conte’s study found that Type B individuals are often late because they experience time more slowly than the rest of us. Bottom line here is not to read too much into people showing up late. It’s better to ask what’s behind it than to make assumptions.

7. Handwriting.

There are all manner of false stereotypes attempting to relate your handwriting to your personality. For example, people believe that how hard you press down on the paper relates to how uptight you are, the slant of your writing indicates introversion or extroversion, and the neatness/sloppiness of your writing reveals organizational tendencies. The research is inconclusive at best when it comes to handwriting and personality. If you have an important letter to write, I’d suggest sticking to the keyboard to keep things neutral.

8. Eye contact.

The key to eye contact is balance. While it’s important to maintain eye contact, doing so 100 percent of the time is perceived as aggressive and creepy. At the same time, if you only maintain eye contact for a small portion of the conversation, you’ll come across as disinterested, shy, or embarrassed. Studies show that maintaining eye contact for roughly 60 percent of a conversation strikes the right balance and makes you come across as interested, friendly, and trustworthy.

Related: How to Master the Art of the First Impression

Bringing It All Together

Sometimes the little things in life make a big difference. It’s good to be ready for them, so that you can make a strong impression.

A version of this article appeared on TalentSmart.

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